Association of Certified Anti-Money Laundering Specialists (ACAMS)

Fraud Prevention and Resolution Specialist(Monday-Friday 11AM-8PM

Fifth Third Bank
Cincinnati, Ohio, United States
2 days ago

Description

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GENERAL FUNCTION: Investigates, monitors and reports on Fraud cases involving potential threats to the Bank to ensure compliance with regulatory requirements. Responsible for filing applicable reports and escalating financial crime related matters when appropriate.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Banks risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Answering inbound calls from customers and financial centers during the duration of the shift.
  • Reviews and Analyzes system activity and generated Fraud alerts in accordance with Financial Crimes Compliance expectations.
  • Ability to analyze Financial Crimes and Fraud related triggers related to risk activity.
  • Appropriately escalates matters associated with Financial Crimes Fraud activity that warrants engagement from supervisory staff.
  • Prepares Reports and recommends appropriate follow-up.
  • Provides Financial Crimes related Support and Works with the first line of defense for the bank.
  • May provide customer support to internal and external customers. Works with various business units to understand the Financial Crimes and Fraud alerted activity and to ensure compliance with laws.
  • Possesses working knowledge of industry trends.
  • Ability to complete assigned work in a timely and accurate manner.
  • Ability to communicate effectively verbally and in writing with internal and external customers on Financial Crimes or Fraud related matters.
  • Performs other duties as required.


BANK SECRECY ACT REQUIREMENTS: Responsible for adhering to the reporting and record keeping requirements of the Bank Secrecy Act and Anti-Money Laundering rules and regulations, observing economic sanctions by prohibiting transactions as specified by the Office of Foreign Asset Control (OFAC), following the bank's customer identification program (CIP) rules, observing all Bank policies and procedures relating to BSA, OFAC, CIP, and related acts, and participation in ongoing related training.

SUPERVISORY RESPONSIBILITIES: None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
  • Associates Degree or commensurate work experience.
  • Strong analytical, problem-solving, and conflict resolution skills
  • Functional understanding of federal and state laws and regulations pertinent to the position.
  • Strong oral and written communication skills.
  • Highly organized with the Ability to multi-task detailed items and follow-up as needed.
  • Proactive in identifying potential concerns and following-up to resolve such issues.
  • Excellent teamwork, interpersonal and relationship building skills.
  • Ability to make decisions or know when to escalate matters to management
  • Ability to collaborate with others, initiate action, adapt to change and accept challenging assignments.
  • Ability to Communicate with management
  • Ability to work independently and meet deadlines
  • Proficiency with Microsoft Office Suite


WORKING CONDITIONS:
  • Normal office environment with little exposure to dust, noise, temperature and the like.
  • Extended viewing of a CRT screen.

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Fraud Prevention and Resolution Specialist(Monday-Friday 11AM-8PM

LOCATION -- Cincinnati, Ohio 45227

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Job Information

  • Job ID: 58733639
  • Location:
    Cincinnati, Ohio, United States
  • Position Title: Fraud Prevention and Resolution Specialist(Monday-Friday 11AM-8PM
  • Company Name: Fifth Third Bank
  • Job Function: Professional Services
  • Job Type: Full-Time
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