Description

Shape the future of fraud prevention in Asset and Wealth Management.

As an Asset and Wealth Management Fraud Management Analyst in the Fraud Management team, you will play a critical role in safeguarding our clients and the firm from fraud. You will review high-risk money movement transactions, collaborate with clients and internal partners, and resolve complex inquiries. You will operate with end-to-end focus, working effectively with minimal supervision, and adapt to evolving business needs. Your attention to detail and commitment to high-quality standards will help us mitigate financial exposure and deliver exceptional client service.

Job Responsibilities:

• Review transactions submitted on all channels for Asset and Wealth Management clients for fraud concerns
• Collaborate with clients and internal partners to mitigate losses
• Provide guidance for fraud inquiries
• Work with cross-line of business partners to ensure handling aligns with Private Bank expectations
• Identify and escalate new fraud trends
• Proactively identify potential regulatory risks and escalate through proper channels
• Recommend solutions to key stakeholders
• Communicate effectively with internal partners and clients
• Meet tight deadlines in a fast-paced environment while maintaining high-quality work standards
• Handle inbound and outbound client interactions
• Manage multiple customer inquiries simultaneously and adapt to direct client communication and support

Required qualifications, capabilities, and skills:

• 3+ years of experience in a financial institution performing fraud prevention functions
• Experience with existing and emerging fraud trends in the banking industry
• Demonstrated client management skills with the ability to advise senior and line managers
• Highly analytical with experience in collecting, analyzing, and synthesizing information using Microsoft standard research utilities at expert proficiency
• Exceptional judgment and problem-solving skills with the ability to independently identify and escalate key issues
• Flexible work style and ability to collaborate with stakeholders and colleagues at all levels
• Excellent written and oral executive-level communication skills
• Proficient in Microsoft Suite

Preferred qualifications, capabilities, and skills:

• Experience in the financial services industry
• Background in financial crimes
• Specific knowledge of core banking systems, common banking products, applicable laws, and regulations as impacted by fraudulent activities
• Bachelor's degree or relevant experience

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.